How Does Curbside Service Work?

  1. Place a Hold on the items you want to check out. You can do this by searching the Online Catalog or by calling either of our library locations.
  2. We will notify you by your notification preference (call, text or email) when your items are ready for pickup.
  3. When you arrive at either library location’s designated Curbside Service spot, you will call that library when you have parked. You will need to have your library card number ready so that we can assist you in a timely manner. 
  4. Please stay in your car and unlock your back door or pop your trunk. A staff member will come out to your car with your items. A receipt is included with your item’s due dates
Jonesborough Curbside

Curbside Service is located at our back door past the bookdrops.

(423) 753-1800

Gray Branch Curbside

Curbside Service is located in the parking spots by our front doors.

(423) 477-1550

When is Curbside Pickup Available? 

Curbside pickup is available from 10 a.m. to 4 p.m. on Mondays, Wednesdays and Fridays, and from 10 a.m. to 6 p.m. on Tuesdays and Thursdays.